Skilled Support Staff
Expert Help Desk service from JDL centralizes your tech support remotely and seamlessly, with our in-house experts serving as trusted advisors to your employees when they experience IT problems.
Experts On Call
Expert Help Desk service from JDL centralizes your tech support remotely and seamlessly, with our in-house experts serving as trusted advisors to your employees when they experience IT problems.
With JDL you’ll enjoy these benefits almost immediately:
- Quick resolution of user incidents
- Permanent solutions to recurring problems
- White glove end-user experience
- Ability to remain focused on core business initiatives and objectives
- Increased productivity and smarter use of in-house IT resources
- Access to JDL’s extensive technical knowledge base
That’s just the beginning of what JDL can do to help you get your IT under control. Other offerings in our Managed Services catalog include asset management, endpoint and network security, and patch management services, to name a few.
Contact us if you’d like to learn more about or Help Desk services.
Testimonials
Three years ago Zumba engaged JDL Technologies to manage our IT infrastructure as part of the JDL Tech managed IT program. This has freed up our in-house staff to be highly efficient and responsive to the business needs of the corporation. As an expert, experienced technology partner, JDL Technologies enables us to optimize our IT infrastructure and capabilities without having to add in-house resources. I would recommend JDL Tech managed IT services to anyone looking for the same benefits.
JDL Tech conducted a Network Security Assessment, prioritized their findings, and offered remediation recommendations for each finding. We were impressed with the comprehensiveness and professionalism of the report and process, which led us to sign an agreement to have JDL manage our IT services. I am extremely pleased with the work, professionalism and exceptional service received from JDL—and, more importantly, from all of their employees. The choice to switch to JDL Technologies has proven to be the best IT decision for ARCA!